knowledge base

Kitchen Display: Overview

When using the Kitchen app you must ensure that the iPad running the Kitchen is on the same Wi-Fi network as the iPad running the Master app.
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Multiple Kitchen Displays

If you are using multiple Kitchen apps, you must assign a number per Kitchen. To enter the settings of the Kitchen app, tap on the settings icon, enter your PIN. From there you can select what number you want to assign.
Note:
Do not assign the same number to multiple Kitchens.

If you want a specific Kitchen to act as an expo/dispatch in order to control the other Kitchens, enable the Synch on all kitchens. When swiping an order as completed on the Kitchen with the synch featured enabled, it will automatically clear the order on the other Kitchens.
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Group Identical Items

If you want to display identical items with a quantity rather than individually on their own row, enable this feature in the settings.

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Show Other Items

If you want to show items from other Kitchens, enable this feature in the settings.

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Updated, Cancelled or Refunded Orders
Orders that are currently in the To Process tab on the Kitchen will display an alert if an order is updated, cancelled or refunded on the Master or Rover.

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Completed Items, Verified Orders, Completed Orders and Reprocess Orders.

To identify specific items as completed in an order with multiple items, tap on the three dots in the top left to highlight the order. Check boxes will appear to the right of every item which when selected will highlight the specific item in Green.

To identify that an order has been verified and is ready to be handed to a customer or delivery driver, tap on the check box icon in the top left of the order panel.

To complete an order, swipe from right to left the order block.

To reprocess an order, go to the Completed tab, tap the reprocess icon in the top right of any order.

Note:
If you have not been swiping orders as completed and want to clear them all, in the settings you can complete all orders in the Order management block.